Providing Quality Service: What Every Hospitality Service Provider Needs to Know

Providing Quality Service: What Every Hospitality Service Provider Needs to Know


Yazar William B. Martin Ph.D.
Yayınevi Pearson Education
ISBN 9780130967459
Baskı yılı 2002
Sayfa sayısı 167
Ağırlık 0.39 kg
Stok durumu Tükendi