| 1 |   | Introduction |   | 3 | 
| 2 |   | Manufacturing models |   | 19 | 
| 3 |   | Service models |   | 37 | 
| 4 |   | Project planning and scheduling |   | 51 | 
| 5 |   | Machine scheduling and job shop scheduling |   | 81 | 
| 6 |   | Scheduling of flexible assembly systems |   | 115 | 
| 7 |   | Economic lot scheduling |   | 141 | 
| 8 |   | Planning and scheduling in supply chains |   | 171 | 
| 9 |   | Interval scheduling, reservations, and timetabling |   | 205 | 
| 10 |   | Scheduling and timetabling in sports and entertainment |   | 229 | 
| 11 |   | Planning, scheduling, and timetabling in transportation |   | 253 | 
| 12 |   | Workforce scheduling |   | 289 | 
| 13 |   | Systems design and implementation |   | 319 | 
| 14 |   | Advanced concepts in systems design |   | 345 | 
| 15 |   | What lies ahead? |   | 371 | 
| App. A |   | Mathematical programming : formulations and applications |   | 383 | 
| App. B |   | Exact optimization methods |   | 395 | 
| App. C |   | Heuristic methods |   | 413 | 
| App. D |   | Constraint programming methods |   | 437 | 
| App. E |   | Selected scheduling systems |   | 447 | 
| App. F |   | The Lekin system users guide |   | 451 |