Jacobs and Chase continue to lead the field of operations management with cutting edge up-to-date content, technology, and motivation. Now, in this second edition Jacobs and Chase focus on the core concepts of operations and supply management. This condensed text was constructed with sections on the four essential core areas - strategy, process management, supply chain management, and inventory and control (supply and demand planning). This set of four core areas was first suggested by a panel of OM instructors at the Decision Science Institute meeting, and has been verified by market research which examined course syllabi from across the US. The second edition provides increased emphasis on supply management concepts, integrates sustainability as a strategic consideration, and includes updated company applications, problems, and cases.
Strategy and Sustainability Chapter 1: Operations and Supply Chain Management Chapter 2: Strategy and Sustainability Manufacturing and Service Processes Chapter 3: Strategic Capacity Management Chapter 4: Production Processes Chapter 5: Service Processes Chapter 6: Quality Management and Six-sigma Chapter 7: Projects Supply Chain Processes Chapter 8: Global Sourcing and Procurement Chapter 9: Location, Logistics and Distribution Chapter 10: Lean and Sustainable Supply Chains Supply and Demand Planning Chapter 11: Demand Management and Forecasting Chapter 12: Aggregate Operations Planning Chapter 13: Inventory Control Chapter 14: Material Requirements Planning Appendix A. Linear Programming Using the Excel Solver B. Learning Curves C. Answers to Selected Problems D. Present Value Table E. Negative Exponential Distribution F. Areas of the Cumulative Standard Normal Distribution