This focused and comprehensive text from Learning Matters is written for TAQA learners and all trainee assessors and quality assurers. The content covers all assessor and quality assurance units. Easy-to-read and clearly structured, the text is accessible and includes activities and examples to link theory with practice. TAQA, and other assessor and quality assurer trainees will find this text both an invaluable resource for their course and useful handbook to take into practice. New for this second edition is full coverage of the units for external quality assurance.