| Ch. I | | Information technology as a service by Robin G. Qiu | | 1 |
| Ch. II | | Aligning business processes with enterprise service computing infrastructure by Wei Zhao and Jun-Jang Jeng and Lianjun An and Fei Cao and Barret R. Bryant and Rainer Hauser and Tao Tao | | 25 |
| Ch. III | | Service portfolio measurement (SPM) : assessing financial performance of service-oriented information systems by Jan vom Brocke | | 58 |
| Ch. IV | | Requirements engineering for integrating the enterprise by Raghvinder S. Sangwan | | 92 |
| Ch. V | | Mobile workforce management in a service-oriented enterprise : capturing concepts and requirements in a multi-agent infrastructure by Dickson K. W. Chiu and S. C. Cheung and Ho-fung Leung | | 105 |
| Ch. VI | | Designing enterprise applications using model-driven service-oriented architectures by Marten van Sinderen and Joao Paulo Andrade Almeida and Luis Ferreira Pires and Dick Quartel | | 132 |
| Ch. VII | | A composite application model for building enterprise information systems in a connected world by Jean-Jacques Dubray | | 156 |
| Ch. VIII | | Three-point service-oriented design and modeling methodology for Web services composition by Xiang Gao and Jen-Yao Chung | | 176 |
| Ch. IX | | Data replication strategies in wide-area distributed systems by Sushant Goel and Rajkumar Buyya | | 211 |
| Ch. X | | Web services vs. ebXML : an evaluation of Web services and ebXML for E-business applications by Yuhong Yan and Matthias Klein | | 242 |
| Ch. XI | | Leveraging pervasive and ubiquitous service computing by Zhijun Zhang | | 261 |
| Ch. XII | | A Petri net-based specification model towards verifiable service computing by Jia Zhang and Carl K. Chang and Seong W. Kim | | 285 |
| Ch. XIII | | Service computing for design and reconfiguration of integrated e-supply chains by Mariagrazia Dotoli and Maria Pia Fanti and Carlo Meloni and Mengchu Zhou | | 322 |
| Ch. XIV | | Best practice in leveraging e-business technologies to achieve business agility by Ehap H. Sabri | | 356 |
| Ch. XV | | Concepts and operations of two research projects on Web services and context at Zayed University by Zakaria Maamar | | 388 |