1 | | Introduction | | 3 |
2 | | The power of fear | | 7 |
Sect. 1 | | Sources of organizational power | | |
3 | | Overview of the power sources | | 14 |
4 | | The power structure of an organization | | 30 |
5 | | The power of group membership | | 39 |
6 | | Usurping and assuming power | | 59 |
Sect. 2 | | Power and authority | | |
7 | | Entitled power | | 72 |
8 | | The authority of resource providers : introduction | | 89 |
9 | | Who are the resource providers? | | 95 |
10 | | The authority of service providers | | 113 |
Sect. 3 | | FOCUS management | | |
11 | | The concept of FOCUS management : introduction | | 129 |
12 | | The five steps of FOCUS management | | 134 |
13 | | Managing entitled power with FOCUS skills | | 157 |
14 | | The power of persuasion | | 167 |
15 | | The resource of leadership in managing people | | 188 |
Sect. 4 | | The management action plan | | |
16 | | Managership | | 201 |
17 | | Strategy, management, and power | | 210 |
18 | | Managing with combined power and FOCUS | | 224 |
19 | | The power management process | | 239 |