| Pt. 1 | | Concepts in Retail Logistics and Supply Chain Management | | |
| 1 | | Retail logistics: changes and challenges by John Fernie and Leigh Sparks | | 3 |
| 2 | | Relationships in the supply chain by John Fernie | | 38 |
| 3 | | The internationalization of the retail supply chain by John Fernie | | 63 |
| Pt. 2 | | Non-Food (Fashion) Logistics | | |
| 4 | | Market orientation and supply chain management in the fashion industry by Nobukaza J. Azuma and John Fernie and Toshikazu Higashi | | 83 |
| 5 | | Fashion logistics and quick response by Martin Christopher and Bob Lowson and Helen Peck | | 102 |
| 6 | | Agile merchandizing in the European textile fashion industry by Neil Towers and Johanna Bergvall-Forsberg | | 121 |
| Pt. 3 | | Food Logistics | | |
| 7 | | Tescos supply chain management by David Smith and Leigh Sparks | | 143 |
| 8 | | Temperature controlled supply chains by David Smith and Leigh Sparks | | 172 |
| 9 | | On-shelf availability in UK grocery retailing: a case study by John Fernie and David B. Grant | | 189 |
| Pt. 4 | | Emerging Issues: Technology and Environmental Logistics | | |
| 10 | | The development of e-tail logistics by John Fernie and Alan McKinnon | | 207 |
| 11 | | RFID: transforming technology? by Leigh Sparks | | 233 |
| 12 | | The greening of retail logistics by Alan McKinnon and Julia Edwards | | 253 |
| | | Afterword by John Fernie and Leigh Sparks | | 274 |
| | | Index | | 279 |